Welcome to Frequently Asked Questions about Pretty Simple:
The #1 Affordable Leads Tracking App For Small Business Owners! If you don’t see an answer to the question below, fill out this form and we can add it to our list!
- Everyone automatically gets a 14-day free trial simply by signing up!
- Android or desktop only: You can signup for Android on our website here.
- iPhone: You can download Pretty Simple from the iOS store and you’ll automatically get a 14-day free trial. You’ll be charged through your Apple account.
Yes, But you will need to pay for a separate subscription per device, luckily it’s super affordable! Though Pretty Simple wasn’t designed for multiple users we have had several small companies use the same login information for multiple phones.
We are super sad to see you go! I get it though. If you could do me a huge favor and shoot me an email and let me know what features you needed, that would be super helpful!
iOS: you can cancel your subscription by going into “Settings” in the Pretty Simple app, and then tap on “Manage Subscription” to cancel.
Android: log on to the web app and visit the account page. Then find the subscription management section and click on cancel subscription.
Absolutely! You can now sign up on the website here, and then simply do not download the companion app. Please note that if you are choosing to use your iPhone in the future, you’ll need to sign up from that phone directly first or pay for a second device in the future.
Android: Log in to your Pretty Simple account and then go to the settings/account page and there you can update you plan, credit card information, and delete your data.
iPhone: All of the billing actually goes through Apple, so on your phone you’ll go to “Settings” and then tap on your name at the top where it says “Apple ID, iCloud, Media & Purchases” and then you can manage your subscription and billing information there.
You can add new sources or delete old ones by going to your settings on either your phone or desktop.
Log into Pretty Simple on your computer and the you’ll need to download a spreadsheet template to add your leads to and then upload.
- Click here to download a spreadsheet to organize your leads.
- Columns must be in this order and spelled the same: Name, Value, StartDate, Source, Temperature, FollowupDate, Note
- Temperature must be: hot, warm, or cold.
- Export the spreadsheet as a .csv file (text encoding: Unicode UTF-8).
- Click to upload or drag and drop your .csv file to the box on your settings page to upload. (Maximum of 100 records)
Thank you so much for providing feedback! You can go to our contact page here and submit a form. It goes directly to Co-Founders Sharon and Monty for review!
